The suite
Each part of the work has its own product. What passes between them carries the same name on both sides, so records from two products can be read together without reconciling them by hand.
How it works
Who it is for
The suite is built for companies that design, build, install, rent or service equipment, and for those that trade it: drill bits and downhole tools, power transformers, building services, solar plants, control systems, medical devices, and multi-brand distribution. It controls the drawings, records the inspections, tracks the equipment in service, and runs the commercial side from quotation to payment.
The problem
A product is identified in the design office, on the shop floor, in the quality file, in the fleet register and in the field, and each keeps its own record. The drawing is in a folder on a server. The inspection sheets are in a binder or a spreadsheet. The fleet is in another spreadsheet, weeks out of date. What the equipment did in service is in an email.
None of those records can be queried together. The same part is re-designed from memory, the same failure is found twice, and one engineer is the only person who knows where anything is.
What the software does
The item keeps the same identity from design, through manufacture and inspection, into service, so records made at different stages can be read together.
The shape of it
The products
Each has its own licence, its own manual, and works without the others.
One register that holds every drawing, specification, record and certificate at the revision that is current, with a record of who approved it and who holds a copy. Beside them, the parts and their bills of material.
Inspection routings, measurements against tolerance, photographic evidence, certificates of conformance, and the serial number of every unit you make. Instruments carry their calibration state, and a reading taken with an overdue instrument is marked as such.
Where each unit is, what state it is in, what has been done to it, when it is due back and what its last repair cost. Work orders with parts, labour and checklists. Rentals with delivery notes, certificates and utilisation. Consumables with a minimum level.
An ERP and CRM for companies in the Gulf and Jordan, installed on your own server or in the cloud, in English and Arabic. Contacts, the sales pipeline, quotations and orders, invoicing and payments, purchasing, inventory, manufacturing, point of sale, accounting, projects, and VAT for KSA, the UAE and Jordan.
ABAR Drilling Analytics is a separate line, not part of the suite. It is drilling analytics and engineering software for oil and gas.
With DocCore
IDCore is included. PortalCore and MarkCore are optional, switched on when you want them.
Open a drawing, measure on it to scale, mark it up and review it with somebody else on the same sheet at the same time. The markup stays attached to the revision it was made against.
Your customers sign in and see their own equipment on hire, their own documents and their own reports, and nothing belonging to anybody else. Editable originals stay yours; they get the issued copy.
One account per person and one sign-in for every product, with groups mapped to roles per product and a second factor required for administrators.
What it changes
What this design did, in these conditions, across everything you have shipped.
The process record, the measurements, the calibration and the signature are one click from the serial number, years later.
What is out, what is due back, what is in the workshop, and what each unit has cost to keep.
The quotation, the purchases, the hours and the invoice, in one set of books.
Failures show up as a pattern on the model, in the positions your designer named.
RAK Engineering · rakengine.com/suite/ · support@rakengine.com